Frequently asked questions
Looking for answers about driver licenses, vehicle registration, vital records, or other Texas.gov services? The FAQ page covers the most common questions and step-by-step guidance.
Find answers in the FAQ
Browse answers to common questions about Texas.gov services, account setup, and how to use this site.
We can support you
If you need help with a specific service or are having a technical issue, the resources below connect you with the right place to get assistance.
DPS services
Having trouble with a driver license, ID card, or other DPS service? Contact the Texas Department of Public Safety directly for assistance.
Find agency contact information
Not sure which agency handles your question? Search the Services and Agencies Directory to find the right office and its contact details.
Texas.gov Help Desk
For technical issues with the Texas.gov website or Texas by Texas (TxT) app, send a message to the Texas.gov Help Desk.
About this site
Let us tell you about this site
Texas.gov is the official website of the State of Texas, managed by the Texas Department of Information Resources (DIR). Learn about the services offered, how the site is maintained, and the policies that govern it.
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Your feedback helps improve Texas.gov for everyone. Tell us about your experience with the site or a specific service. Take the Texas.gov survey and share your thoughts with us.